THE INFORMATION WE COLLECT
We receive some information automatically when you use our Apps. This includes data about your device, software, operating system, the language you’ve set for your Device, advertising IDs for advertisement tracking (« Advertising IDs ») and your IP address.
In order to try to improve your experience with our games, occasionally we can collect information about how you interact with content and advertisements throughout the application.
We do not collect personally identifiable information about you or your children through our apps. In other words, we do not collect information such as your name, address, phone number or email address.
Occasionally we collect the personal information that you voluntarily provide to us (e.g. email addresses you give us when you submit a request to a support via our web or email).
Does Synoos Studio Collect My Financial Information When I Make In-App Purchases?
When you make in-app purchases in the our Games, we do not collect or have any access to your name and billing information. This information is collected and stored by your platform (Android’s Google Play) or your platform’s payment processor.
Social media features and tools.
Our products respect the privacy of children. We don’t collect personal Information from children with our mobile applications.
We comply with the Children’s Online Privacy Protection Act (COPPA).
Our website and mobile applications comply with the Children’s Online Privacy Protection Act (« COPPA »).
In the event that a user identifies himself/herself as a child under the age of 13 through a support request or feedback, we will not collect, store or use and will delete in a secure manner any personal information of such a user.
We take care of filtering categories of sensitive and unsuitable ads for children. But rarely can an advertiser misclassify your ads, and this situation is beyond our reach.
HOW WE USE AND DISCLOSE THE INFORMATION COLLECTED
We use the information collected to better understand how you use our Games, customize your experience (including the content, marketing materials, and advertisements you see), prevent abuse and improve the application.
Synoos Studio works with the following partners to serve you third-party advertisements, including interest-based advertisements, and develop our games:
– Google, LLC.
For more information about our partners’ practices, please visit the following links:
We may share the information collected only under these circumstances:
- If we believe it’s reasonably necessary to comply with a law, regulation or legal process.
- To third parties helping us offer and improve our service, such as those providing Synoos Studio certain technical tools and analytics services that help us understand how people use our games so we can make its better.
We may disclose aggregate information about how users use our games, always in a manner that doesn’t identify you individually.
Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. Our Games may share your Advertising ID with advertising partners in an anonymous fashion that is not tied to your name or email address.
You can opt out by discontinuing your use our Games.
HOW LONG DO WE KEEP THE INFORMATION
How long we store the information we collected will depend on the purpose that we originally collected it. We will not retain information for longer than is necessary for our business or for legal requirements.
Our users can send us an email if they need support or help with any of our products. If you submit a support request, we will receive your email address and possibly other personal and non-personal information that you provide related to your support request (« Support Information »). We use Support Information only.